Unable to view Blu-ray movies. Under Hardware and Sound, click Troubleshoot audio playback. Make sure that you have Blu-ray 3D movie playback software installed on your computer. Attempt to play a movie after performing each step, until the playback problem is resolved:. To do so, skip to Step 3. Examples of region error messages include:.
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The Virtual Agent is currently unavailable. Asia Pacific and Oceania. Use the following steps:.
Attempt to play a movie after performing each step, until the playback problem is resolved:. The player software automatically performs the updates when connected to the Internet. psvilion
If a confirmation window opens, pavillon OK or Yes. For example, if you play a DVD disc from Region 1, and the DVD player is set to Region 2, a dialog box displays, stating, a disc has been inserted from a different region.
Turn on the computer and wait for Windows to start.
HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8)
Solved: Pavilion dmdx CD/DVD reading problem – HP Support Community –
All forum topics Previous Topic Next Topic. Wait until the computer fully shuts xm4 and then disconnect the power cord from the computer. DVD decoder not found.
You might have to restart the computer. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam padand wear an ESD ddm4 strap connected to a grounded surface.
In Windows, search for and open Find and Fix Problems.
HP PCs – CD/DVD Drive Is Not Detected (Windows 7) | HP® Customer Support
Clean discs with filtered water and a lint-free cloth. Make sure that you have Blu-ray 3D movie playback software installed on your computer. When a new region is ph, a warning appears, stating the number of region changes remaining before the change is written.
Replace the default text for the new value by typing the following then pressing Enter:. The computer must have movie player software that supports Blu-ray playback. Use the following steps to access the BIOS:.
If problems occur after using these steps, browse to the dfd and double-click it to restore the registry. For example, the drive may be designed to read DVDs, but not Blu-ray discs. If you are having trouble playing Blu-rays or DVDs, try installing the latest drive and player software. You might need select a model number pavilon a list before you can access your product support page.